FAQ | Paw & Drive

Frequently Asked Questions

Quick answers to the questions we get most often.

How much is shipping?

Shipping is free on every order within the United States.

How long does delivery take?

Most orders arrive within 2–15 business days. Each product page shows an estimated delivery time for that item.

How do I pay?

Payment is handled securely by Stripe — we never see or store your card details. Just click "Buy Now" on any product to check out.

What is your return policy?

We accept returns within 30 days on unused items in their original packaging. See our full return policy for details.

Will this product fit my car?

Each product page lists dimensions and compatibility. Our best-selling dog seat cover fits most cars, SUVs, and trucks. If you're unsure, ask us with your car model and we'll check for you.

Are your products safe for my dog?

Yes — every product is chosen with pet safety in mind. Seat covers use pet-friendly materials, and accessories are designed to keep your dog comfortable and secure on the road.

How do I track my order?

You'll receive an order confirmation by email. Once your order ships, tracking details are available on request — just reply to that email.

Something's wrong with my order. What do I do?

We're sorry about that — contact us right away with your order details and we'll make it right.

Still have a question?
Send us a message — we usually reply within 1–2 business days.

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